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ClearSpeak Academy Privacy Policy

We are committed to protecting your privacy and handling your personal information with care and transparency. This policy outlines how we collect, use, store, and protect your data in line with the Australian Privacy Principles (APPs) and global best practices.

What Information We Collect

  • Contact details (name, email, phone, address)
  • Course & enrollment preferences
  • Feedback and communication records

How We Use Your Information

  • To provide services and respond to inquiries
  • To communicate about courses and updates
  • For internal analytics and improvement
  • To comply with legal obligations

Sharing & Security

  • We never sell your information to third parties
  • Personal data may be shared with trusted service providers (e.g., email or payment processors) strictly for service delivery
  • All information is secured using industry best practices

Your Rights

  • You may access, update, or delete your information at any time by contacting [email protected]
  • For privacy concerns, you can also contact the Office of the Australian Information Commissioner (OAIC)

Updates

This policy may be updated periodically. The latest version is always available on this page.